We require at least 24-hour notice prior to your tour departure time to receive a refund on pre-paid tour bookings.  Otherwise, it is not a problem to cancel a booking by sending an email to let us know.

Yes, children under the age of 12 years get 25% off regular prices.   Small children who can ride with their parents in a child or baby seat can join for free.

Yes, we do accept credit card payments at the office, but there is 3% surcharge for the banking system. So we suggest you to pay by cash or make an online payment.

• For larger groups (10+) it is usually not a problem to book a private tour.  In our peak summer months (July-Aug.) this may not apply.
• During non-peak periods (March - June; Sep. - Oct.) it may be possible to book a private tour for smaller groups (ie. 4-8 persons.
• Please send your enquiries via our contact form on the website. Additional charges may apply depending on the number of participants booked.

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Each tour has its own dedicated calendar with live availability.  Green means the tour is available on that day and can be booked directly.  Yellow needs to be approved first where red means the tour is unavailable on that day and time.

Yes!  It's not a problem to pay in cash at our office before the start of your tour.  Kindly drop us an email and we will create your booking for you.