We would love to hear from you! You may want to have a look at our FAQ below to get immediate answers on frequently asked questions.
If you can't find an answer to your question or have a special inquiry, want to work together or anything else please get in touch with us via the form under the FAQ's and we are happy to help you.
We require at least 24-hour notice prior to your tour departure time to receive a refund on pre-paid tour bookings. Otherwise, it is not a problem to cancel a booking by sending an email to let us know.
Yes, children under the age of 12 years get 25% off regular prices. Small children who can ride with their parents in a child or baby seat can join for free.
We pride ourselves in being an alternative to the standard tourist experience by taking our customers "off the beaten path" to show them the REAL Bangkok. As such, our tours do not go to typical mass tourism attractions like the Grand Palace, Wat Pho, Jim Thompson House, etc. We go behind the scenes into the local communities to places that are typically inaccessible to the average traveler. Please do not be concerned about duplicating location visits on your own during the rest of your time in Bangkok.
Yes, we do accept credit card payments (Visa, MasterCard) at the office, but we do prefer online payments, or payments in cash at the office.
We do not have any tandem bikes as they will not work in the tight spaces and sharp corners of our tour route.
We do not have any electric bikes. Bangkok is extremely flat and easy to cycle, so we do not find electric bikes to be necessary.
Each tour has its own dedicated calendar with live availability. Green means the tour is available on that day and can be booked directly. Yellow needs to be approved first where red means the tour is unavailable on that day and time.
Yes, feel free to store your backpacks and luggage in our office during or after the tour. Our office is open 06:00 - 19:00 daily.
Yes! It's not a problem to pay in cash at our office before the start of your tour. Kindly drop us an email and we will create your booking for you.
Let's get in touch!
Pick your location below and start writing, typically we reply within 12 hours, 7 days a week.
Or get in touch via WhatsApp daily between 06.00 and 19.00
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1) River City Bangkok office
Co van Kessel (River City)
River City Bangkok Rm 164
23 Charoen Krung Road, Soi 24
Bangkok, 10100
กรุณาส่งลูกค้า ที่ ศูนย์การค้าริเวอร์ซิตี้
ท่าน้ำสี่พระยา (เข้าเจริญกรุงซอย 24) ตรอกโรงน้ำแข็ง แขวงตลาดน้อย
2) Tha Phra Chan Bangkok office
Co van Kessel (Tha Phra Chan)
Phra Borom Maha Ratchawang
Bangkok, 10200
TEL: +66 (0)2 639 7351
CO VAN KESSEL CHIANG MAI
Kotchasarn Lane 1 Alley
Chang Klarn, Amphoe Mueang Chiang Mai
Chiang Mai 50100
TEL:. +66 (0)6 498 688 68
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