CONTACT
Any questions or would love more information feel free to get in touch with us.

LET'S GET IN TOUCH

We would love to hear from you! You may want to have a look at our FAQ below to get immediate answers on frequently asked questions.

If you can't find an answer to your question or have a special inquiry, want to work together or anything else please get in touch with us and we are happy to help you.

MESSAGE US

SEND US An email

Let's get in touch!

Pick your location below and start writing, typically we reply within 12 hours, 7 days a week.

BANGKOK

SUCCESFULLY RECEIVED!
Thank you! Your submission has been received and we aim to get back to you within 12 hours.
Oops! Something went wrong while submitting the form.

OUR ADDRESS

CO VAN KESSEL BANGKOK TOURS
RIVER CITY BANGKOK
CHAROEN KRUNG ROAD, SOI 24
BANGKOK, 10100

กรุณาส่งลูกค้า ที่ ศูนย์การค้าริเวอร์ซิตี้
ท่าน้ำสี่พระยา (เข้าเจริญกรุงซอย 24) ตรอกโรงน้ำแข็ง แขวงตลาดน้อย

TEL: +66 (0)2 639 7351
FAX: +66 (0)2 639 7358

CHIANG MAI

SUCCESFULLY RECEIVED!
Thank you! Your submission has been received and we aim to get back to you within 12 hours.
Oops! Something went wrong while submitting the form.

OUR ADDRESS

CO VAN KESSEL CHIANG MAI 
41 Mun Mueang Rd
Tambon Si Phum
Chiang Mai 50200

GENERAL 

SUCCESFULLY RECEIVED!
Thank you! Your submission has been received and we aim to get back to you within 12 hours.
Oops! Something went wrong while submitting the form.

WHAT IS YOUR CANCELLATION POLICY?

We require at least 24-hour notice prior to your tour departure time to receive a refund on pre-paid tour bookings.  Otherwise, it is not a problem to cancel a booking by sending an email to let us know.

IS THERE A DISCOUNT FOR CHILDREN?

Yes, children under the age of 12 years get 25% off regular prices.   Small children who can ride with their parents in a child or baby seat can join for free.

DO YOU TAKE CREDIT CARD PAYMENTS?

Yes, we do accept credit card payments at the office, but there is 3% surcharge for the banking system. So we suggest you to pay by cash or make an online payment.

DO YOU OFFER PRIVATE TOURS?

  • For larger groups (10+) it is usually not a problem to book a private tour.  In our peak summer months (July-Aug.) this may not apply.
  • During non-peak periods (March - June; Sep. - Oct.) it may be possible to book a private tour for smaller groups (ie. 4-8 persons.
  • Please send your enquiries via our contact form on the website. Additional charges may apply depending on the number of participants booked.

DO YOU HAVE AVAILABILITY?

Each tour has its own dedicated calendar with live availability.  Green means the tour is available on that day and can be booked directly.  Yellow needs to be approved first where red means the tour is unavailable on that day and time.

CAN I PAY FOR MY TOUR ON THE SPOT?

Yes!  It's not a problem to pay in cash at our office before the start of your tour.  We can also accept credit cards but there's a 3% banking surcharge.  In order to pay at our office simply choose ''SUBMIT BOOKING REQUEST ONLY'' at step 3 of your booking.