FAQ
Immediate answers on the most frequently asked questions

general booking questions

Find out the answers on any booking related questions you may have right here.  

WHAT IS YOUR CANCELLATION POLICY?
IS THERE A DISCOUNT FOR CHILDREN?
DO YOU TAKE CREDIT CARD PAYMENTS?
DO YOU OFFER PRIVATE TOURS?
DO YOU HAVE AVAILABILITY?
CAN I PAY FOR MY TOUR ON THE SPOT?

bangkok questions

TOUR AND PREPARATION

"Preparation is key". Although exploring Bangkok with us doesn't take much prepation we have several of your potential questions covered right here. From tips to what to wear while exploring, to potential weather concerns you may have.

WHAT SHOULD I WEAR ON THE TOUR?
WHAT LANGUAGE IS SPOKEN ON THE TOURS?
WHAT IS INCLUDED WITH A CO VAN KESSEL TOUR?
WHAT IF IT RAINS?
IS IT TOO HOT TO RIDE A BICYCLE IN THAILAND?
DOES THE TOUR VISIT POPULAR BANGKOK TOURIST SITES?

CHILDREN ON THE TOUR

Our Bangkok tours are specifically designed to be do-able for all ages contrary to what you might expect. They  are known to be a family friendly, cultural and fun activity. Any questions on taking the little ones with you are answered right here.

FAMILIES WITH CHILDREN OF ALL AGES ARE MORE THAN
 welcomE on our fun and cultural activities.
WHAT KIND OF BIKES DO YOU HAVE FOR CHILDREN?
IS THE TOUR SAFE FOR CHILDREN?
DO YOU HAVE HELMETS FOR CHILDREN?
CAN CHILDREN JOIN THE BICYCLE TOURS?

BICYCLES

We are proud to have designed and developed our own bicycles, customally designed to elevate your experience. From a comfortable step-through frame and basket to the size and feel ofthe saddle.

WHAT KIND OF BIKES DO YOU HAVE?
DO YOU HAVE TANDEM BIKES / ELECTRIC BIKES?

BANGKOK LOCATION AND DIRECTIONS

Our local little Bangkok headquarter is where it all starts. Here are the most frequently aked questions about our location and how to get to us.

WHERE IS THE MEETING POINT FOR THE TOURS?
HOW TO GET TO YOUR OFFICE FROM KHAO SAN ROAD?
HOW TO GET TO YOUR OFFICE FROM THE AIRPORT?
IS THERE A PARKING SPACE AT YOUR OFFICE?
DO YOU PROVIDE A PICK-UP SERVICE FROM OUR HOTEL?
DO YOU HAVE A PLACE TO STORE LUGGAGE?